Quests in reality for friends and family in QuestzonePro

What is the level of complexity for beginners?
We offer quests with different levels of complexity, specially marked as "for beginners."Our administrators will always help you choose the best option, given your experience and preferences.Such quests contain understandable riddles and additional tips, which guarantees positive emotions even among the first visitors.You definitely will not leave disappointed, but get a sea of ​​pleasure from the gameplay.
What to do if we cannot solve some riddle?
All our quests provide a tint system that is activated through a special device in the room.You can always request help without waiting for the end of time to continue the game without unnecessary stress.Our operators monitor your progress and are ready to delicately direct you in the right direction.This allows you to completely immerse yourself in the atmosphere without worrying about possible difficulties.
Is it possible to come to the quest by a large company?
Yes, we are happy to group from 2 to 6 people, depending on the chosen scenario.For corporate events or holidays, we offer renting several rooms simultaneously with an individual approach to the organization.Our premises are equipped taking into account a comfortable stay of even the maximum number of participants.You can have fun together, strengthening the command spirit and creating general memories.
How to book a quest and is it necessary to make an advance payment?
Reservation is carried out through our site or by phone, where you choose a convenient date and time.To confirm the armor, an advance payment of 20% of the cost is required, which guarantees the reserve of the room for you.The remaining amount can be paid on the spot before the start of the game in any convenient way.We value your time and provide a clear organization without unforeseen linings.
What if we are late for the appointed time?
We understand that circumstances are different, and try to meet our guests.If you are late up to 15 minutes, we will extend your time in the quest for the delay period, if this allows the schedule.In the case of a more serious delay, we will offer to transfer the visit to another date without loss of prepayment.The main thing for us is that you get full impressions of the game without haste and fuss.
Do you have discounts for regular customers?
Yes, we value the loyalty of our guests and have developed a program of privileges for permanent visitors.After passing three quests, you get a personal discount of 15% for all subsequent visits during the year.We also regularly hold promotions and offer special conditions for birthday and large companies.Follow our news on social networks so as not to miss profitable offers.
Is it possible to cancel or transfer the reservation?
You can cancel or transfer the reservation for free 48 hours before the appointed time through your personal account or by phone.When canceling in less than 48 hours, the prepayment does not return, but we can count it as a deposit for a future visit for two months.We always go towards force majeure and are ready to find an individual solution.Your trust and comfort are a priority for us.
Is it safe to participate in quests?
Absolutely safe!All our premises are equipped with video surveillance and fire protection systems, and game mechanisms are held regular maintenance.At any time, you can contact the operator through a communication device in the room or just get out of the room.We create exciting adventures without real risks so that you can completely focus on the pleasure of the game.